The Coves FAQs & Covid Policy
Where is the Box Office located?
The box office is at The Coves front gate: 301 Ivy Lane, Union Hall, VA, 24176. The box office phone is 540-717-0000, but is only active on show days beginning at 3:30 PM.
What are the ticketing options?
All shows are general admission, first come, first serve. You can print out tickets or they can be scanned from your mobile device.
If available, tickets can be purchased at the gate on the day of show. We recommend that you secure your tickets ahead of time to make sure you can join us inside the amphitheater.
Can children attend for free?
Children 12 and under are free admission with a paying adult.
Are dogs allowed?
No, please leave all furry friends at home. Certified service animals will be permitted.
Where can we park?
The Coves has four fields near the amphitheater—two on each side. Please follow directions from our parking crew as you enter the property. We ask that you do not tailgate. Great food, beers & wines, water, and other drinks are available in the venue. Proceeds from drink and concession sales are used to help support local food banks.
Can we come early to explore the miles of hiking trails, enjoy the vistas, lake, and pavilions?
Guests may arrive as early as 4:00 PM to enjoy exploring the various outdoor adventures within The Coves property. This is an added perk of attending our shows. You will check in at the front gate and get credentialed for the concert. Guests assume all liability while exploring, so please be safe and prepared. Much of our terrain includes hills and valleys.
What time does the actual show begin?
Amphitheater gates open at 5:00 PM* Show time is 7:00 PM*
*Some shows may begin earlier; please check individual show details for specific information.
Are coolers / outside food and beverage allowed?
Outside food and beverage are not allowed. All bags are subject to search at the gate to the amphitheater.
Can be bring our own chairs?
Yes! Please bring your own chairs if you would like a seat during the show. Chairs will not be provided. There are many level places that work perfectly for chairs, but the slope of the field nearest the lake is an 8% grade, so some may choose to bring picnic blankets instead.
Can we bring umbrellas or pop-up tents?
Please be considerate of the viewshed and leave your pop-up tents at home. If you have a low-lying shade tent or personal umbrella that will not block the viewshed, you are welcome to bring that with you. Personal umbrellas are permitted.
What does the field look like?
There are great views of the stage from the entire tree-lined field. Most areas are shaded and provide a perfect place to hang a hammock and enjoy the evening. Guests assume all liability for their own safety when using hammocks or other items they bring to the event.
Will these shows be canceled in the case of bad weather?
All Coves shows are rain or shine. All ticket sales are final. We will do our best to provide a great experience, no matter the weather, so bring your gear and a positive attitude! However, if a show is postponed, you may hold on to your tickets for the rescheduled date or request a refund. If a show must be canceled without a reschedule date, all ticketholders will receive a refund.
Will alcohol be available at these shows?
Yes! We will have a variety of adult beverages for sale inside the venue. Those buying alcohol will be ID’d and banded at the front gate. There will also be an ID check inside the amphitheater.
What food is available inside the venue? Will there be vegetarian/GF/vegan options available?
A food truck will be at every event. Their menu offerings will vary.
Can we smoke inside the venue?
The Coves is in a heavily wooded area, so we must be mindful of the fire hazard in that environment. Smoking is allowed only in designated areas. Please respect others by only smoking in designated areas. It is critical that smokers use the containers provided to discard all cigarette butts.
What restrooms are available?
Portable toilets are located around the perimeter of the amphitheater. Tidy Services will provide sanitized portolets as well as hand sanitizer.
Is your venue ADA accessible?
Yes. There is a turnaround available at venue to drop off patrons who have special needs. Vehicles must move to the regular parking areas after drop off (& repeat this process when leaving). We will also have wheelchair accessible bathroom units on site. If you have questions or need further accommodations, feel free to email us: covesmusicinfo@gmail.com.
What Covid precautions are in place?
We remain committed to providing a clean and safe environment as prescribed by the CDCs most current guidelines for events. Our goal is for everyone to enjoy the events at The Coves in a safe and responsible manner. Below outlines what you can expect at our events.
At Check-In
All guests are required to wear masks inside the venue, and masks must cover both the nose and mouth. Guests are required to wear masks whenever social distancing is not possible and when leaving their designated pods, including walking around the venue, going to and using the bathrooms, ordering beverages or food, and going to the merchandise area.
For all other questions, comments, or requests, please email us: covesmusicinfo@gmail.com
Where is the Box Office located?
The box office is at The Coves front gate: 301 Ivy Lane, Union Hall, VA, 24176. The box office phone is 540-717-0000, but is only active on show days beginning at 3:30 PM.
What are the ticketing options?
All shows are general admission, first come, first serve. You can print out tickets or they can be scanned from your mobile device.
If available, tickets can be purchased at the gate on the day of show. We recommend that you secure your tickets ahead of time to make sure you can join us inside the amphitheater.
Can children attend for free?
Children 12 and under are free admission with a paying adult.
Are dogs allowed?
No, please leave all furry friends at home. Certified service animals will be permitted.
Where can we park?
The Coves has four fields near the amphitheater—two on each side. Please follow directions from our parking crew as you enter the property. We ask that you do not tailgate. Great food, beers & wines, water, and other drinks are available in the venue. Proceeds from drink and concession sales are used to help support local food banks.
Can we come early to explore the miles of hiking trails, enjoy the vistas, lake, and pavilions?
Guests may arrive as early as 4:00 PM to enjoy exploring the various outdoor adventures within The Coves property. This is an added perk of attending our shows. You will check in at the front gate and get credentialed for the concert. Guests assume all liability while exploring, so please be safe and prepared. Much of our terrain includes hills and valleys.
What time does the actual show begin?
Amphitheater gates open at 5:00 PM* Show time is 7:00 PM*
*Some shows may begin earlier; please check individual show details for specific information.
Are coolers / outside food and beverage allowed?
Outside food and beverage are not allowed. All bags are subject to search at the gate to the amphitheater.
Can be bring our own chairs?
Yes! Please bring your own chairs if you would like a seat during the show. Chairs will not be provided. There are many level places that work perfectly for chairs, but the slope of the field nearest the lake is an 8% grade, so some may choose to bring picnic blankets instead.
Can we bring umbrellas or pop-up tents?
Please be considerate of the viewshed and leave your pop-up tents at home. If you have a low-lying shade tent or personal umbrella that will not block the viewshed, you are welcome to bring that with you. Personal umbrellas are permitted.
What does the field look like?
There are great views of the stage from the entire tree-lined field. Most areas are shaded and provide a perfect place to hang a hammock and enjoy the evening. Guests assume all liability for their own safety when using hammocks or other items they bring to the event.
Will these shows be canceled in the case of bad weather?
All Coves shows are rain or shine. All ticket sales are final. We will do our best to provide a great experience, no matter the weather, so bring your gear and a positive attitude! However, if a show is postponed, you may hold on to your tickets for the rescheduled date or request a refund. If a show must be canceled without a reschedule date, all ticketholders will receive a refund.
Will alcohol be available at these shows?
Yes! We will have a variety of adult beverages for sale inside the venue. Those buying alcohol will be ID’d and banded at the front gate. There will also be an ID check inside the amphitheater.
What food is available inside the venue? Will there be vegetarian/GF/vegan options available?
A food truck will be at every event. Their menu offerings will vary.
Can we smoke inside the venue?
The Coves is in a heavily wooded area, so we must be mindful of the fire hazard in that environment. Smoking is allowed only in designated areas. Please respect others by only smoking in designated areas. It is critical that smokers use the containers provided to discard all cigarette butts.
What restrooms are available?
Portable toilets are located around the perimeter of the amphitheater. Tidy Services will provide sanitized portolets as well as hand sanitizer.
Is your venue ADA accessible?
Yes. There is a turnaround available at venue to drop off patrons who have special needs. Vehicles must move to the regular parking areas after drop off (& repeat this process when leaving). We will also have wheelchair accessible bathroom units on site. If you have questions or need further accommodations, feel free to email us: covesmusicinfo@gmail.com.
What Covid precautions are in place?
We remain committed to providing a clean and safe environment as prescribed by the CDCs most current guidelines for events. Our goal is for everyone to enjoy the events at The Coves in a safe and responsible manner. Below outlines what you can expect at our events.
At Check-In
- All guests will be verbally screened for Covid-19 to ensure the safety of all guests.
- If you have tested positive for Covid-19 in the past 14 days or are showing Covid-19 symptoms, please sit this one out and join us for another show to ensure you have recovered properly and are no longer contagious.
- Covid-19 symptoms include, but are not limited to: fever or chills, cough, shortness of breath, difficulty breathing, fatigue, muscle or body aches, headache, new loss of taste or smell, sore throat, congestion or runny nose, nausea or vomiting, and diarrhea.
- https://www.cdc.gov/coronavirus/2019-ncov/symptoms-testing/symptoms.html
- If you have been directly exposed to someone who has tested positive for Covid-19 in the last 14 days, please sit this one out and join us for the next show.
- Please practice safe distancing while waiting in all lines.
- Guests are encouraged, but not required, to register for contact tracing. We recommend Covid Wise.
- The Coves reserves the right to refuse entry based on our discretion to ensure the safety of all guests.
- Socially distanced pods will be used. Each pod can hold up to 6 people, max. Pods are filled on a first come, first serve basis, so plan on arriving early to get your best seat!
- All guests are asked to practice safe social distancing and respect each other’s space.
- Hand sanitizer will be available at multiple locations throughout the venue.
- Please use hand sanitizer frequently, and for 20 seconds at a time.
- Guests who cannot abide by the rules will be asked to leave with no refund.
- All staff and volunteers are required to wear masks and will be pre-screened prior to the event.
All guests are required to wear masks inside the venue, and masks must cover both the nose and mouth. Guests are required to wear masks whenever social distancing is not possible and when leaving their designated pods, including walking around the venue, going to and using the bathrooms, ordering beverages or food, and going to the merchandise area.
For all other questions, comments, or requests, please email us: covesmusicinfo@gmail.com
